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Privacy policy

Effective Date: January 2025

At Huna Collections, we respect your privacy and are committed to protecting your personal data. This Privacy Policy outlines how we collect, use, and safeguard your information when you visit our website (www.hunacollections.com) in compliance with the UK General Data Protection Regulation (UK GDPR) and other applicable laws.

1. Information We Collect

We may collect and process the following data about you:

  • Personal Information: Name, email address, phone number, billing and shipping address.

  • Payment Information: Processed securely via third-party payment providers; we do not store your card details.

  • Order Details: Purchase history, preferences, and returns.

  • Website Usage Data: IP address, browser type, pages visited, and interactions with our site.

  • Communication Records: Emails, messages, or customer service interactions.

2. How We Use Your Information

We use your data to:

  • Process and fulfill orders.

  • Provide customer support and respond to inquiries.

  • Send updates about orders, promotions, and newsletters (with consent).

  • Improve website functionality and user experience.

  • Detect fraud and ensure security.

  • Comply with legal obligations.

3. Legal Basis for Processing Data

We process your data based on:

  • Contractual necessity: To fulfill orders and provide services.

  • Legitimate interests: Improving our website and marketing efforts.

  • Legal obligations: Compliance with tax, fraud prevention, and other regulations.

  • Consent: Where required, such as email marketing (you can withdraw at any time).

4. Data Sharing & Third Parties

We do not sell or rent your data. However, we may share it with:

  • Payment processors (e.g., PayPal, Stripe) to complete transactions.

  • Delivery partners to ship your orders.

  • Marketing platforms (e.g., email service providers) for communication.

  • Legal authorities if required by law.

5. Data Retention

We retain your personal data only for as long as necessary for the purposes outlined in this policy, unless a longer retention period is required by law.

6. Your Rights

Under UK GDPR, you have the right to:

  • Access your personal data.

  • Request correction of inaccurate data.

  • Request deletion of your data (where applicable).

  • Restrict or object to data processing.

  • Withdraw consent for marketing communications.

  • Request data portability.

To exercise these rights, contact us at [Insert Contact Email].

7. Security Measures

We take appropriate security measures to protect your data against unauthorized access, alteration, or loss. However, no online transmission is 100% secure.

8. Cookies & Tracking Technologies

We use cookies to enhance user experience and analyse website traffic. You can manage cookie preferences via your browser settings. For more details, see our [Cookie Policy].

9. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page with an updated effective date.

10. Contact Us

For any questions or concerns about this Privacy Policy, please contact us.